Salesforce as a leader in the CRM area

The most innovative and functional CRM environment for effective sales support and end customer service

Multilingual universal platform with the possibility of adapting strictly to the needs of the organization thanks to the flexibility of the solution and the huge community of clients and developers as the basis for development and innovation

Extensive AppExchange librarywith almost 3,000 ready-to-run applications from SalesForce supporting service processes and tools for generating dashboards and summaries, running chats, handling Internet messages, mass data editing, migration and many more

Excellent mechanismsintegration with external systemsensuring configuration flexibility and fully scalable performance

A wide range of editions of the system that differ in basic functionality as an ideal method to match the solution to the needs and budget of the organization

Unlimited possibilities thanks to support for creating your own applications on the Sales Cloud platformenable full development in line with business needs and the result is a "tailor-made" final system

SALESFORCE IN ENERGY AND GAS SALES

  • Coherent database of contractors and contacts.
  • Offers and contracts tailored to the specific nature of the sale of electricity and all types of gas to retail customers: price variants including distribution tariffs, zones, certificates.
  • Extensive customer facilities, contracts, collection points with an emphasis on storing, apart from standard information, also all market information necessary for proper customer service while maintaining all legal regulations.
  • Support for business processes related to offering and acquiring customers, including support functions for traders, the seller of energy products, and contacts with DSOs.
  • Implement a vendor change management process with standard steps and rapid on-demand expansion.
  • Management of sales period notifications to the DSO. Service of the gas process for the Collective Notification of Requirement for the next year.

SALESFORCE – TIGHT INTEGRATION WITH MODULES:

Salix Measurement data acquisition module

 MORE

Billing Billing module

 MORE

MidOSS Analytical module

 MORE